Device Support

Something isn't working?

Let us know what's happening so we can help you get back to moving comfortably.

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Something Isn't Working?

Tell us what you're experiencing. We'll use your answers to better understand the problem and determine how we can help.

1. What are you currently using? *

A prosthesisAn orthosis or braceA spinal supportAnother support or rehabilitation deviceI'm not sure

2. What is the main problem? * (select all that apply)

It hurts when I use itIt doesn't fit comfortablyIt is rubbing or hurting my skinIt slips, moves, or feels looseIt feels too tightIt makes movement difficultI don't feel stable or secureIt feels too heavyIt is broken or damagedIt no longer works as well as it used toMy body has changed and the device no longer fitsI'm having trouble using itSomething else

3. Where are you having the problem? * (select all that apply)

Around my limbAt the foot or ankleAround my kneeAround my hipAround my back or spineAround my arm or handWith the device itselfI'm not sureSomewhere else

4. When did the problem start? *

TodayWithin the last few daysWithin the last few weeksSeveral months agoSince I first received the deviceI'm not sure

5. How is this affecting you? *

It's a minor inconvenienceIt makes some activities difficultIt makes many activities difficultI can barely use my deviceI cannot use my device at all

6. Tell us what you're experiencing *

7. Would you like to show us? (Optional)

A photo or short video can help us understand your concern. Paste a link below, or upload to our shared folder.

Upload on WhatsApp

8. How can we reach you? *

Your Name *

Phone Number *

Email Address (Optional)

Where are you located? (City)

I give CornerStone Prosthetics & Orthotics permission to contact me using the details I've provided to discuss this report. *

We typically respond within 24 business hours.

Contact

+234 706 711 8421
support@cornerstonepo.africa
Benin City, Edo State, Nigeria

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